FAQS

FAQS

Payments

All items must be paid in full before shipping.Our secure payment processor accepts all major credit cards, at no cost to you. The payment processor is operated by PayPal, one of the largest and most secure payment processors in the world. The system works like any other payment processor, accepting all major credit cards. It is NOT necessary to have a Paypal account to make payments using this system, and no extra information is collected.

Shipping

We ship via US Postal Service unless otherwise requested. All packages are insured and signatures required for delivery, unless otherwise requested. Please contact us directly for any special shipping needs.

Alternatively, you can save on shipping costs if you would like to pick up your art at our Seattle Studio (located in the Magnolia neighborhood.) Just check the box for studio pickup and we will contact you to schedule an appointment date and time.

Refunds and Exchanges

If anything is wrong at delivery, please contact us immediately so we can quickly resolve any issue.We will replace any art that was delivered damaged. Please notify us immediately (within 7 calendar days) if your package arrives damaged in any way.If you find you don't like your mini print, we offer exchanges if notified within 3 days. You must return the artwork, in the same condition as we shipped it, within 10 days of original delivery. Return postage is the responsibility of the customer.Refunds must be authorized by us within 3 days from delivery. Item must be returned within 10 days after authorization, return postage is the responsibility of the customer. Refund will be issued within 5 days of returned item, as long as it is still in condition to re-sell.


Conditions of Use

All artwork represented on this website is protected by international copyright laws, and may not be reproduced in any way without written permission.

Privacy Notice

We value your privacy!! We hate spam and malicious hackers!! We promise that any information provided to us, either to subscribe to our newsletter, or in purchasing art online, will NEVER be sold, traded, given away, or otherwise promulgated to ANYONE else. Also, an Unsubscribe page is provided and always available should you decide you no longer want to receive newsletters from us. All information of unsubscribed users get shredded into ones and zeros that can never be put back together again by any man or machine!!

Additional Policies & FAQ's

Actual colors may vary slightly from those shown due to the nature of scanning and different monitor color settings. All our prints are proofed and approved by the artist for quality and color correction.We gladly accept wholesale offers. If you are interested in a quantity of more than one of any of the items in my shop, please just let me know.Copyright is non transferable, meaning I retain full rights to all my images. Copying or reprinting images on this site is not allowed.All work and images copyright ┬ęTim Wistrom - All rights reserved.

Out-of-Print Wistrom's

The Limited-Edition prints we sell are just that - limited. Once they are sold out, we do not make any more. On our site, we list for sale only prints for which we still have copies available. If you are looking for a specific print that is sold out, your only option is to find one in the second-hand market.